Journey so that its customers can contract personal credit using their investments as a guarantee of payment, aiming at the usability and quality of information for the user.
A little about the project and its stages
The project proposal consists of improving the user journey for the Credit contracting product with investment guarantee, reducing as much as possible the friction of its users in the journey, leaving a simpler and more direct flow.
Therefore, the proposal was to improve communication, reduce friction in the journey with the number of steps and try to bring some information closer to improve your decision making.
User Interface
Improvement in the credit contracting journey
Squad Status report
Creation of documentation to present the status of each delivery of new features for the product
