Journey adjustments and improvements for the application

Study carried out to reduce user friction when creating their account on the platform.

This made it possible to improve the usability of the screens by providing more detailed information, a significant reduction in screens and a new interface to make actions more intuitive and clean.

Proposal to create a journey for the user bringing new features, better flow dynamics, better communication and direction for the journey and clearer feedback.

This journey is completely new for Dotz customers, bringing a more complete application experience.

Home's new proposal was based on test results with our clients, which showed a vision of needs that was completely different from what had been proposed.

The idea was to bring all the necessary information and more access in a quick access.

The proposal was to create a more complete area where users had access to their information in a more complete way, leaving the user free to customize the application in the way they preferred.

Improvement of the journey so that the user has easy access to all their financial information, requests and income.

The proposal brings a more intuitive journey with more consolidated information for the user